Subscription and account terms for the live billing flow.
The legal layout now follows the telemetry design files, but the content below stays grounded in the current production setup: website billing entry points, backend-owned entitlements, and Stripe-managed subscription state.
Subscriptions
Paid tiers renew monthly until canceled through Stripe’s billing portal or another supported cancellation path. Access and quota changes depend on Stripe subscription state as interpreted by the backend.
Entitlements
The backend is the source of truth for tier, quota, and token balances. Stripe product and price identifiers are mapped into app entitlements through backend logic and webhook processing rather than being used directly in app enforcement.
Availability
Service behavior may change during beta. We may update plan limits, pricing presentation, and app capabilities with reasonable notice where required. Access may also depend on third-party platform availability including Stripe and email delivery infrastructure.
Support
For support or billing questions, email support@vplabs.ai. For checkout or customer portal issues, start from the account page so the request is tied to the correct authenticated user.